Digital products
All SONIX products are digital downloads. No physical item will be shipped.
Refund Policy
Simple support for digital purchases.
SONIX sells downloadable digital vocal presets. Because access is delivered digitally, refund requests are reviewed individually.
Refund requests
Refunds are handled case-by-case. If a file is missing, damaged, duplicated, or does not match the product description, contact us with your order details.
Contact support
Send refund and order questions to support@sonixsound.com. Please include the email used for purchase and the preset name.